Training

In an international work environment, people from diverse backgrounds differ in the specific solutions they choose for universally shared business issues. Underestimating the role of culture can heavily impact the quality and results of your business.

Cultural diversity expresses itself in viewpoints and values, in operational priorities and in ways of working. We can help you to recognize and respect cross-cultural diversity and teach you the art of reconciliation, i.e. working systematically through cross-cultural dilemmas in an open dialogue that will result in win-win solutions for all parties.

You can expect substantial and sustainable returns to come from personal and professional growth, such as increased effectiveness of cross-cultural teams; avoidance of the loss and waste of relationships, energy, time and money; the transformation into a new transnational business culture operating at a higher level of synergy; and a greatly improved working climate and a stronger company reputation.

Achieving cross-cultural competence is about you and your organization. It is about your leadership, management and your people, individually and in groups. There is much to learn for everyone. Hence, a personal investment of time and effort is needed to internalize new ideas, attitudes and approaches.

As well as face-to-face training in workshops, we also offer e-learning as either remote self-paced learning or as blended learning combined with workshops.

Interpersonal Level

We cover the complete spectrum from building cross-cultural awareness, developing cross-cultural competence, diversity and realizing the business benefits of diverse viewpoints through to corporate social responsibility. We offer the following programs, which we tailor to the specific requirements of our client.
See an example Interpersonal program.

Team Level

We cover the full spectrum from building multi-cultural teams, managing remote teams, high performing diverse and/or multi-cultural teams through to leadership/team development with charters of (effective) behaviors.
See an example Team program.

Corporate Level

We provide services at all levels, usually starting with the senior leadership and then cascading down the organization. If our clients prefer, after working with the senior leadership, we provide Masterclasses for their own staff to cascade and embed the mindset throughout the organization.

We address issues of culture in corporate identity, integration after mergers and acquisitions, vision and values, cultural due-diligence, through to corporate social responsibility and sustainability.
See an example Corporate program.

Workshops

The Culture and Values Program is a high-energy, activity-based, interactive workshop aimed at exploring the core values of an organization along with the cultural differences and the diversity that lies therein. Grounded in the principles of experiential learning, this program allows organizations to instill commitment to the key organizational values throughout the organization.  The necessity of strong corporate values that unify cultural differences and are inclusive of diversity is emphasized and participants are motivated to realize their own role in the ongoing development of the organizational culture.

The program can be tailored to the specific needs and corporate values of your organization. Your benefits – as a result of this approach, participants will have:

  • An understanding of the organization’s values and how they connect to the business vision, mission and strategy
  • Increased competence in dealing with culture and value differences in the work environment
  • A shared understanding of how the corporate values are being lived within the local business
  • An action plan which can be shared with management on how to remove any blocks/hindrances that may prevent the organization from living the values
  • Increased individual commitment to living the organization’s values which can be linked to the performance appraisal process

See an example Workshop.

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